PCensus Support

Tetrad's commitment to its customers extends beyond the delivery of software and services. It is our goal to ensure that you are able to get the maximum benefit from our solutions.

 

PCensus User's Forum

The PCensus User's Forum is a web site that

  • Provides information about the availability of PCensus software and data products
  • Offers technical support and advice on how to get the best out of your investment
  • Allows users to exchange ideas and information

 

We will post product announcements and technical articles on a regular basis, and we encourage you to bookmark this site and visit often.

 

To access the forum site, go to forums.tetrad.com, or just click PCensus Website in the PCensus “Help” menu. You can view all areas of the site immediately, but before you can post questions or comments on the forum, you must register as a user and log in.

 

Support Resources

 

Phone Support

Please call 1-800-663-1334 for phone support.  Our knowledgeable staff is available Monday-Friday between 8:00AM - 5:00PM pacific time.

We can often provide quick solutions to problems by linking to your computer via a web conference.

 

PCensus Program Updates

For users of PCensus 8.50 or higher, you are entitled to a free upgrade to PCensus 8.73.

Click here to download the update...

Click here for What's New...

 

If you have an earlier version, you are recommended to contact our product specialists at 1-800-663-1334 for upgrade information.  If you are not sure which version of PCensus is currently installed, select "About PCensus" from the PCensus Help menu.

 

2006 Canadian Census Template

For users of the 2006 Census, you can download the latest templates.  This update includes a French template and an update for the Executive Summary.

Click here to download the update...